Last updated: April 4, 2026
This Refund Policy applies to all purchases of access to the Ask Anthony application ("the Service") operated by MINDMOD LLC ("Company," "we," "us," or "our"). By making a purchase, you acknowledge that you have read and agree to this Refund Policy.
Ask Anthony is a digital product that provides AI-powered mindset coaching, hypnosis scripts, and related content. Because the Service is delivered digitally and access is granted immediately upon purchase, all sales are generally considered final. This policy outlines the limited circumstances under which refunds may be issued.
We may issue a refund under the following circumstances:
The following are not eligible for refunds:
Refund requests must be submitted within fourteen (14) days of the original purchase date. Requests made after the 14-day window will be evaluated on a case-by-case basis at our sole discretion, but are not guaranteed.
For subscription-based purchases, the 14-day window applies to the most recent billing cycle only.
To request a refund, please email us at:
Please include the following information in your request:
Incomplete requests may result in processing delays. We will acknowledge receipt of your request within two (2) business days.
Approved refunds will be processed within 5-10 business days from the date of approval and returned to the original payment method used for the purchase. You will receive a confirmation email once the refund has been initiated.
Please note that depending on your bank or payment provider, it may take an additional 5-10 business days for the refund to appear on your statement after we have processed it.
Upon issuance of a refund, your access to the Service will be immediately revoked. This includes:
We are not responsible for any data loss resulting from a refund-related access revocation. If you wish to retain any content, please save it before submitting your refund request.
If you believe a charge is unauthorized or incorrect, we strongly encourage you to contact us directly at support@mindmod.com before initiating a chargeback with your bank or credit card company. We are committed to resolving disputes fairly and promptly.
Filing a chargeback without first attempting to resolve the issue with us may result in your account being permanently suspended. Fraudulent chargebacks may be disputed and reported to the appropriate authorities.
If you accessed Ask Anthony through a free trial, promotional offer, or beta access period, no payment was collected and therefore no refund is applicable. Free access periods do not create any entitlement to refunds, credits, or compensation upon expiration or termination of the free access period.
If a free trial converts to a paid subscription, the refund terms in this policy apply beginning from the date of the first paid charge.
If you are a consumer located in the European Union or the United Kingdom, you may have additional rights under applicable consumer protection laws, including a statutory cooling-off period of up to fourteen (14) days from the date of purchase.
However, by accessing and using the Service immediately upon purchase, you may be deemed to have waived your right of withdrawal to the extent permitted by applicable law (including under Article 16(a) of the EU Consumer Rights Directive 2011/83/EU or equivalent UK legislation).
Nothing in this Refund Policy is intended to limit or exclude any statutory rights that cannot be lawfully excluded or limited. If you believe you are entitled to a refund under applicable consumer protection laws, please contact us at support@mindmod.com and we will review your request in accordance with the relevant legal requirements.
We reserve the right to update or modify this Refund Policy at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Service after any changes to this policy constitutes your acceptance of the revised terms.
We encourage you to review this policy periodically for any updates.
This Refund Policy shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law provisions. Any disputes arising from or related to this policy shall be subject to the exclusive jurisdiction of the courts located in the State of New York.
If you have any questions about this Refund Policy or need assistance with a refund request, please contact us:
MINDMOD LLC
New York, United States