Last updated: April 4, 2026
MINDMOD LLC ("MINDMOD," "Company," "we," "us," or "our") operates the Ask Anthony application (the "Service"). This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you access or use our Service. By using the Service, you consent to the data practices described in this policy.
This Privacy Policy applies to all users of Ask Anthony, including visitors, registered users, and administrators.
Ask Anthony is an AI-powered mindset coaching chatbot operated by MINDMOD LLC, a company organized under the laws of the State of New York, United States. Our Service provides AI-driven coaching conversations, hypnosis scripts, guided audio sessions, and related wellness content based on the methodology of Anthony Serino.
Data Controller Contact:
MINDMOD LLC
Email: support@mindmod.com
Privacy Inquiries: privacy@mindmod.com
| Data Type | Purpose | Retention |
|---|---|---|
| Email address | Account creation and authentication | Until account deletion |
| Display name | Personalization of the experience | Until account deletion |
| Date of birth | Age verification (18+ requirement) | Until account deletion |
| Password (hashed) | Account security | Until account deletion |
| Chat messages | Provide AI coaching responses, session history | Until user-initiated deletion |
| Feedback ratings | Improve AI response quality | Until account deletion |
| Support emails | Respond to your support requests | Until resolved + 12 months |
| Data Type | Purpose | Retention |
|---|---|---|
| IP address | Security, rate limiting, audit logging | 90 days in audit logs |
| User agent / browser info | Compatibility, audit logging | 90 days in audit logs |
| Session duration and engagement | Analytics and service improvement | Aggregated indefinitely (anonymized) |
| Token usage counts | Cost monitoring, usage limits | Aggregated indefinitely (anonymized) |
| Topic classifications | Content analytics (e.g., "confidence," "sleep") | Aggregated indefinitely (anonymized) |
| Mood ratings | Track user well-being trends | Until account deletion |
| Cookies and local storage | Session management, preferences | See Cookie Policy |
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal data based on the following legal bases:
We share your data with the following categories of third-party service providers, solely for the purposes described:
| Provider | Purpose | Data Shared |
|---|---|---|
| Anthropic (Claude AI) | AI language model for generating responses | Chat messages (real-time processing only) |
| OpenAI / Google (Fallback AI) | Backup AI provider when primary is unavailable | Chat messages (real-time processing only, if enabled) |
| ElevenLabs | Text-to-speech audio generation | Script text for audio synthesis |
| Supabase | Authentication, database, and file storage | Account data, session data, stored files |
| Railway | Application hosting and infrastructure | Server-side data processing |
| Cloudflare | CDN, DDoS protection, Turnstile CAPTCHA | IP address, request headers |
| Termly | Cookie consent management | Consent preferences |
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Depending on your jurisdiction, you may have the following rights regarding your personal data:
To exercise any of these rights, contact us at privacy@mindmod.com or submit a request via our Data Subject Access Request (DSAR) form.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):
Your information may be transferred to and processed in the United States, where our servers and service providers are located. If you are accessing the Service from outside the United States, you consent to the transfer of your information to the United States. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy.
Our Service is strictly restricted to users aged 18 and older. We collect date of birth at registration to enforce this requirement. We do not knowingly collect, use, or disclose personal information from anyone under 18 years of age. If we discover that we have inadvertently collected data from a minor, we will promptly delete such data and terminate the associated account.
We implement industry-standard security measures to protect your personal information, including:
No method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Our Service does not respond to "Do Not Track" (DNT) browser signals. However, you can manage your cookie preferences through our cookie consent banner or by visiting Consent Preferences.
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date and, where appropriate, through in-app notifications. Your continued use of the Service after any changes constitutes your acceptance of the revised Privacy Policy.
This Privacy Policy is governed by the laws of the State of New York, United States, without regard to its conflict of law provisions.
For privacy questions, data requests, or concerns about this Privacy Policy, contact us at:
MINDMOD LLC
Email: privacy@mindmod.com
General Support: support@mindmod.com
DSAR Form: Submit a Data Request